Croma is run by Infiniti Retail Ltd., a 100% subsidiary of TATA Sons and now has a customer base of more than 6 million customers. Croma – India’s leading large format electronics retailer is also the first omni-channel electronics retailer uniting the 3 customer touch-points:a Croma store, the online electronics shop and a fully functional mobile app.
Croma has a network of 97 Croma stores spread across 20 cities. It also boasts of an extremely convenient online shopping experience with its own www.croma.com and Android & iOS mobile app, where one can buy online and get delivered, their favorite electronics across more than 5000+ pin codes in the country.
By availing Croma’s omni-channel services, a customer can order their favorite electronics online and pick it up from the nearest store in as less as two hours. With Croma’s virtual aisle, a customer can place an order of their dream gadget that may not be available at the store, but available on www.croma.com and get it delivered to their doorstep. Additionally, the express shipping feature enables a customer to get product delivery in less than 48 hours.