AT EL52303 3-Handset Answering System With Caller ID & Call Waiting
|MSRP : $64.95|
Sale : $49.99
|Sold & shipped by Walmart|
- Product Description
- Additional Information
- Dect 6.0 Technology
- 3 Handsets
- Features Answering System, Caller Id & Call Waiting
- Handset Speakerphone
- Extra-Large Display
- Digital Answering System
- Expandable With El50003
easy set up
nice features can screen incoming calls and has answering system with out voice mail
Very pleased with product.
Easy set up, pleased with product, meet's expectation's.
Works as advertised
Pros. The phone and answering system work as advertised. The setup is easy, sound quality is good. A decent product for the price. Cons. The contact directory is limited to 50 entries and the hand sets require special battery packs. After using the product for two days the dial pad on the hand set on the base system stays lighted constantly instead of going out when not being used. I called tech support and they recommended I return the product as the lighted dial pad would lower the battery life while in use. I returned the product Walmart was very helpful and the exchange for a new system was quick and easy. I set up the new system reentered all 50 contacts set up the answering system setting time date and greeting message again and after using g the base handset three times the same thing occurred. The dial pad stays lighted when not use. I am going to live with it and see if the battery life is effected compared to the other two handsets that come with the system.
I really liked this phone but...
The most important feature is quality of sound. Too much airy noise when people spoke to me through speaker. I always use my phones on speaker so I didn't bother to try through the earpiece. The other problem was I was annoyed to be told constantly that I was fading out. I noticed that if I moved the phone about 2 feet below my mouth the other person would know every time. Possibly I got a bad one but I tested all three handsets and they were all the same. I also tried to move the phone base to different locations with no change. I really wanted to keep this phone as I liked everything else about it. I previously have an older AT&T phone which sounds perfect. I was willing to try a new phone in lieu of replacing the batteries for the second time (The originals lasted quite a long time. The second set was some cheap brand batteries off amazon) and I thought it would be nice to have the answering machine all in one rather than two separate items. I have my eye on another model with HD EQ I may try.
Poorest customer service imaginable
One of the three handsets did not work. You'd think that a quick call to AT&T would solve the problem and they'd have a replacement handset out to you as quickly as possible, right? Wrong. They want you to supply the packaging, make a trip to the UPS store and provide your own postage to send the defective handset back. The way a reputable company backs its product is to send a new handset and provide the packaging and postage to send back the defective unit. AT&T wants you to do all the legwork and take on the expense of returning their defective product. I understand that sometimes a defective product makes its way through the system. When that happens, a company should fix it without inconveniencing the customer. I will NEVER buy another AT&T product. Adding to this is the fact that I had to listen to their infobot for 25 minutes before reaching a human being. Clean up your act, AT&T and do the right thing for customers that buy your products.